We appreciate your interest in La Soufflerie!
To qualify for wholesale pricing you must have a “brick and mortar” storefront. Online shops only will not be accepted.
Please note that we strive to keep the number of accounts in any given area to a minimum. This allows you to offer a unique range to your customers at all times without creating a conflict of interest with surrounding shops.
If the focus of your store is different from an existing account or is a short distance away, please let us know.
As a wholesale customer, your order is confirmed once your deposit is paid. This allows us to block your stock until your order is processed. All orders are processed according to the date of the deposit received. The minimum requirement for an opening order per boutique is 1500€. Retail prices will be applied to any online orders below the minimum.
If you wish to place an order below this amount, please contact us by email specifying the product references, colors, and quantities you want to order and we will get back to you with the applied fees.
Your order will take an average of 6 to 8 weeks to be prepared.
If your order is ready before that (outside of peak periods), you will be the first to know!
We take great care in preparing and packing your orders. Each product is individually checked before being carefully packaged. In our strive for sustainable living, all orders are prepared with 100% natural or recycled materials.
All orders are shipped from our studio in the Paris region.
All claims for missing items or damages must be made within 10 business days after receipt of shipment as it will not be possible to make an insurance claim for a refund after that delay.
Returns are not accepted. All sales are final.
We do not do custom pieces or custom orders.
If you wish to partner with us on a large-scale professional project, please contact us by emailing us at info@lasoufflerie.com with your project details. The minimum production is 200 pieces. Each project is considered by Valentina and Sébastien personally.
To be considered for an account, please share with us the following information.
The more information you give us, the faster your request can be answered.
All fields must be completed for the Wholesale Inquiry to be sent.
If you are not in the USA, please enter your region in the “State” field.
OUR BOUTIQUE
7 rue de l’Odéon
75006 Paris
Monday 1pm – 7pm
Tuesday – Saturday 11am – 7pm
+33 (0)1 83 92 99 49
Copyright © 2024 – La Soufflerie
non-contractual photos
Before lighting your candle, trim the wick to about 1/2-cm in length. This allows the candle to burn more slowly and also avoid unsightly black smoke marks around the edge of the glass.
Every time you burn your La Soufflerie candle, allow it to burn at least until the whole top of the candle is liquid. This will help your candle burn more evenly for each burning session.
After blowing out your candle, re-center and straighten the wick.
When using your candlestick holder, do not let the flame touch the glass. Blow the candle out once it gets close to the candle stick holder. Do not place your candle on a cool surface like marble. If the bottom of the hot candle comes in contact with a cold material, the glass may crack.
Do not burn your candle all the way down. Leave at least 1/2-cm of wax in the container to avoid cracking the bottom.Once you have finished burning your candle, hand wash with warm water and soap until the dried wax melts away. You now have a new La Soufflerie piece to use!
All plaster and terracotta pieces are not suitable for use with water. You can dust each piece with a dry cloth.
These are entirely made by hand and each creation is unique. Therefore, there may be a slight variation in color, texture, and size between each piece. On the base of each item, you can feel the pontil mark left by the glassblower’s cane. The presence of this mark indicates that the glass was blown freehand. This is the beauty of handmade.
We do recommend handwashing as much as possible to avoid scratches from the dishwasher and to keep the glass sparkling. But, know that our glassware is dishwasher resistant and can be cleaned in the dishwasher
Pigmented glass is mixed into the furnace during the glassblowing. This means that the glass itself is colored instead of painted. Our glass is durable and no changes or fading occur with continued use over time.
Your order will be processed between 7 and 10 business days.
Each piece is hand washed and individually, wrapped and packed with recycled materials by our team.
Your package will include one small, La Soufflerie, cotton gift bag.
Certain items may take longer to be delivered. Please allow 2 to 3 extra weeks for delivery for Plaster products, Lamps, Candles, and Wood, these products are made to order.
If your order is placed during the weekend or on a holiday, we will begin processing it the following business day.
For all questions or returns please refer to our FAQ.
Due to the hand made nature of our products each piece may differ in size, shape and color.
If you would like to complete an already existing set of glassware, please make sure you send us a picture of the glasses so that we can match the set as close as possible to the ones you have.
For more information please visit our FAQ page.
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