OPENING AN ACCOUNT
We appreciate your interest in La Soufflerie!
Please note that we keep the number of accounts in any given area to a minimum. This allows you to offer a unique range to your customers at all times without creating a conflict of interest with surrounding shops. Check in the “Find Us” section of our website to see if there are any existing stockists within a 5km range around you and let us know. However, if the focus of your store is different from an existing account or a distance away, please let us know.
We look forward to working with you!
Although we appreciate all businesses, we do not open accounts with online-only shops.
WHOLESALE ORDERS & SHIPPING
As a wholesale customer, your order is confirmed once your deposit is paid. All orders are treated according to the date of the deposit received. Your order will then take 8 to 10 weeks to be prepared. This delay is due to the volume of orders we are packing before your order. It is a logistical delay, not a production delay. We take great care in the preparation and packaging of your orders. Each product is individually checked before being carefully packaged. We are very concerned with ecology and the environment. Your orders are prepared with 100% natural or recycled materials.
Large and heavy pieces may be subject to additional shipping charges. This information will be made available to you before the final confirmation of your order.
SPECIAL ORDERS & REPAIRS
We do not do special orders or repairs.
To be considered for an account, please return the following information to us. The more information given, the faster your request can be answered.